Privacy Policy

Name, email address, phone number, and national ID when you register or apply for a property through RENTBRiG.

Employment status, employer details, and income information used solely for rental eligibility verification.

Pages visited, time spent, device type, and IP address collected automatically to improve platform performance.

Messages and enquiries you send through our platform, kept for service continuity and dispute resolution.

To match you with suitable properties, process applications, and manage your tenancy through our platform.

To confirm your identity and eligibility, in line with our commitment to transparency and security.

To send you updates about your application, tenancy, payments, and platform changes.

Anonymised usage data helps us improve the RENTBRiG experience for all users.

Relevant tenancy details are shared with property owners only after your application is accepted.

As part of PREBBiE Group, data may be shared with affiliated services where necessary for housing or finance operations.

We disclose data to authorities only when required by Ghanaian law or a valid court order.

We will never sell your personal data to advertisers or unaffiliated third parties.

All data in transit is protected using TLS encryption. Sensitive records at rest are encrypted using industry-standard protocols.

Only authorised RENTBRiG staff with a legitimate need can access your personal information.

We retain your data for as long as your account is active and for up to 5 years after closure, in line with Ghanaian legal requirements.

In the unlikely event of a data breach, we will notify affected users within 72 hours and take immediate remedial action.

Request a copy of all personal data we hold about you at any time.

Ask us to correct any inaccurate or incomplete information.

Request deletion of your data, subject to legal retention requirements.

Receive your data in a structured, machine-readable format to transfer to another service.